How to Buy Airtime from Pochi La Biashara via USSD (*334#)
Step-by-Step Personal Airtime Purchase
Accessing Pochi La Biashara Services
- Dial *334# from your registered Safaricom number
- Select M-PESA Services from the main menu
- Choose "Pochi La Biashara" option
- Enter your Pochi La Biashara PIN when prompted
- Select "Buy Airtime" from the services menu
Buying Airtime for Your Own Number
- Choose "Buy Airtime for Self" option
- Enter airtime amount (minimum KSh 5, maximum varies by account)
- Review purchase details:
- Your phone number
- Airtime amount
- Current Pochi La Biashara balance
- Transaction fee (if applicable)
- Confirm purchase by selecting "Yes" or pressing "1"
- Enter your Pochi La Biashara PIN to authorize
- Receive confirmation SMS with:
- Airtime purchase confirmation
- New airtime balance
- Pochi La Biashara balance update
- Transaction reference number
Buying Airtime for Other Numbers
- Select "Buy Airtime for Other" option
- Enter recipient phone number (07XXXXXXXX or 254XXXXXXXX)
- Choose network if prompted (Safaricom, Airtel, Telkom)
- Input airtime amount to purchase
- Add reference/note for business records
- Review transaction details:
- Recipient number and network
- Airtime amount
- Purchase cost and fees
- Your reference note
- Confirm purchase
- Enter authorization PIN
- Receive confirmation for successful purchase
How to Buy Airtime from Pochi La Biashara via MySafaricom App
Step-by-Step App Airtime Purchase
App Access and Navigation
- Open MySafaricom App and ensure you're logged in
- Navigate to Pochi La Biashara section
- Enter PIN or use biometric authentication
- Access the main dashboard with balance and services
Personal Airtime Purchase
- Select "Buy Airtime" from the main menu
- Choose "For My Number" option
- Enter airtime amount using:
- Quick Amounts: Preset buttons (KSh 20, 50, 100, 200, 500)
- Custom Amount: Manual entry for specific amounts
- Review purchase summary:
- Your phone number
- Airtime amount
- Transaction cost
- Available balance after purchase
- Confirm purchase by tapping confirm button
- Authenticate using PIN or biometric verification
- Receive instant confirmation and digital receipt
Airtime for Other Numbers
- Select "Buy Airtime" then "For Other Numbers"
- Enter recipient details:
- Manual Entry: Type phone number directly
- Contact Selection: Choose from saved contacts
- Favorites: Select from frequently used numbers
- Recent Recipients: Choose from recent transactions
- Select network (if not auto-detected)
- Choose airtime amount
- Add purchase details:
- Reference: Business reference or customer name
- Category: Business expense category
- Notes: Purpose of airtime purchase
- Review comprehensive summary
- Process purchase with authentication
- Save receipt and share if needed
Bulk Airtime Purchase
- Select "Bulk Airtime" or "Multiple Recipients"
- Add recipients:
- Individual Entry: Add recipients one by one
- Contact Import: Import multiple contacts
- CSV Upload: Upload recipient list file
- Set purchase amounts:
- Same Amount: Equal airtime for all recipients
- Variable Amounts: Different amounts per recipient
- Percentage Distribution: Distribute total amount by percentages
- Review bulk purchase summary:
- Total recipients
- Individual amounts
- Total purchase cost
- Network distribution
- Process bulk purchase with enhanced authentication
- Monitor processing status in real-time
- Receive comprehensive confirmation with individual statuses