Disclaimer

Official Disclaimer Statement

Disclaimer: mpesa.or.ke is not Safaricom, does not process payments, and all content is subject to verification. Users bear full responsibility for their financial security and are urged to confirm all transaction details and charges with official sources.

1. Identity & Independence of mpesa.or.ke

mpesa.or.ke is an independent informational website and is in no way owned, operated, endorsed, or affiliated with Safaricom PLC, the registered trademark holder and sole provider of M-Pesa mobile money services in Kenya.

The name "M-Pesa" and all associated trademarks, logos, and intellectual property are the exclusive property of Safaricom PLC. Their use or reference on this site is purely for informational and descriptive purposes only.

For official M-Pesa services, please visit www.safaricom.co.ke or contact Safaricom directly through their verified channels.

2. No Payment Processing or Financial Services

This website does not process, facilitate, initiate, or receive any financial transactions, money transfers, or mobile money payments of any kind. We do not have access to any user's M-Pesa account, PIN, wallet balance, or transaction history.

This site does NOT:

• Send or receive money on your behalf
• Store or request your M-Pesa PIN or credentials
• Act as an agent, reseller, or partner of Safaricom
• Take responsibility for any financial loss arising from information on this site

Warning: Never share your M-Pesa PIN, OTP, or personal details on this or any other third-party website.

3. Accuracy & Verification of Content

While we strive to provide accurate, timely, and useful information, all content published on mpesa.or.ke — including but not limited to transaction charges, tariffs, service guides, paybill numbers, and step-by-step instructions — is subject to change without notice and must be independently verified.

M-Pesa charges, limits, and services are updated by Safaricom periodically. We cannot guarantee that information displayed on this site reflects the current, real-time policies or fee structures of Safaricom PLC.

Always confirm transaction charges, limits, and service availability through the official Safaricom website, USSD code *334#, or the M-Pesa app before completing any transaction.

4. User Responsibility & Financial Security

Users of this website bear full and sole responsibility for their financial decisions, security practices, and the verification of all transaction-related information. By accessing this website, you acknowledge and agree that:

• You will independently verify all charges, paybill details, and service information before transacting
• You will safeguard your M-Pesa PIN and never disclose it to anyone
• You will report any suspicious transaction or activity to Safaricom immediately
• You understand this site does not replace official Safaricom support or documentation

5. Third-Party Links & External Resources

This website may contain links to external websites, including Safaricom's official web presence, government portals, and third-party financial platforms. These links are provided for convenience and informational purposes only.

mpesa.or.ke has no control over the content, privacy policies, or practices of any linked external websites and accepts no responsibility for the availability, accuracy, or reliability of those sites.

Warning: Exercise caution when clicking any link online. Always confirm you are on an official Safaricom domain (safaricom.co.ke) before entering any personal or financial information.

6. Official Sources

For all matters relating to M-Pesa services, charges, disputes, and support, please use only the following official Safaricom channels:

7. Limitation of Liability

To the fullest extent permitted by applicable law, mpesa.or.ke, its owners, administrators, contributors, and affiliates shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with your use of this website or reliance on any information contained herein.

This includes, but is not limited to, financial loss, loss of data, unauthorised account access, or damages resulting from errors, omissions, or inaccuracies in the information provided on this website.

8. Changes to This Disclaimer

We reserve the right to update or modify this disclaimer at any time without prior notice. Continued use of this website following any changes constitutes your acceptance of the revised disclaimer.

Users are encouraged to review this page periodically to stay informed of any updates.

 M-Pesa® is a registered trademark of Safaricom PLC. mpesa.or.ke is an independent website and is not affiliated with, endorsed by, or connected to Safaricom PLC in any way. All trademarks belong to their respective owners.